Public issue register

Reported infrastructure issues

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MGA-20260709-1004

Major pothole damaging vehicles

Highfield, Harare · Ward 24

Reported

Deep pothole on main road causing traffic to swerve into oncoming lane.

Pothole Priority: Medium
Public update: Report received. Awaiting road inspection.
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MGA-20260709-1001

Sewage overflow near market entrance

Zengeza, Chitungwiza · Ward 7

Escalated

Raw sewage is flowing across the road near the market entrance. Residents report strong smell and children walking through contaminated water.

SewerOverflow Priority: Critical Emergency Sewer Response Team
Public update: Escalated due to public health risk. Requires jetting truck and protective clean-up team.
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MGA-20260709-1002

Blocked storm drain causing flooding

Mbare, Harare · Ward 3

InProgress

Drain is blocked with plastic waste and sand. Water floods nearby houses during rain.

BlockedDrain Priority: High Drainage Maintenance Unit
Public update: Drainage team assigned. Initial debris removal started.
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MGA-20260709-1005

Water leak running continuously

Dzivarasekwa, Harare · Ward 40

Assigned

Clean water has been leaking from a burst pipe for several days while nearby homes report low pressure.

WaterLeak Priority: High Water Works Repair Crew
Public update: Assigned to water works repair crew. Pipe isolation required before repair.
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MGA-20260709-1003

Uncollected refuse creating health hazard

Kuwadzana, Harare · Ward 38

Verified

Large refuse pile has not been collected for weeks. Flies and rodents are visible.

RefuseDump Priority: High Waste Collection Contractor Placeholder
Public update: Verified by ward officer. Collection vehicle required.
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MGA-20260709-1006

Street lights not working

Avondale, Harare · Ward 17

Resolved

Several street lights are out, making the area unsafe for pedestrians after dark.

StreetLight Priority: Low Electrical Maintenance Team
Public update: Resolved. Bulbs replaced and power connection checked.
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